Shipping policy
At Classique Jewelry Inc., we understand that your jewelry purchases are precious and meaningful. Our shipping policy explains how your order reaches you, what it costs, and how long it takes. We ship within the United States only. Everything below applies to every order we take.
Presentation packaging, included with every order.
Order Processing Times
Standard Processing
- In-stock items: 1-2 business days
- Custom/Personalized items: 7-10 business days
- Special orders: 7-14 business days
Important Notes
- Orders placed after 7:00 PM EST are processed the next business day
- Processing excludes weekends and holidays
- You'll receive email confirmation when your order ships
Domestic Shipping (United States)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
|
FREE SHIPPING Orders $75 and over |
3-5 business days | FREE |
|
Standard Shipping Orders under $75 |
3-5 business days | $16 |
| Express Shipping | 2-3 business days | $25 |
| Overnight Shipping | 1 business day | $50 |
Free shipping applies to orders of $75 or more. Orders under $75 are charged a flat $16 for standard shipping. All domestic orders ship USPS Priority with tracking.
Premium Jewelry Handling & Security
Premium Packaging
- Crush-resistant boxes and elegant presentation packaging
- Anti-tarnish protection for all precious metals
- Secure padding and protective materials
Security Measures
- Discreet packaging with no external indication of valuable contents
Tracking & Updates
Order Tracking
- Shipping confirmation email with tracking number
- SMS updates available upon request
- Real-time tracking through carrier websites
Delivery Notifications
- Email notifications at key delivery milestones
Personalization Services
Custom Engraving & Personalization
Many of our jewelry pieces can be personalized with:
- Custom engraving (names, dates, messages)
- Stone selection and settings
- Sizing services for rings and bracelets
Note: Personalized items may require additional processing time and cannot be returned unless defective.
Frequently Asked Questions
Can I change my shipping address after placing an order?
Contact us immediately at 718-405-1687. Address changes may be possible if the order hasn't entered processing yet.
What if my package shows as delivered but I didn't receive it?
Contact us within 48 hours. We'll initiate a trace with the carrier and work to resolve the issue promptly.
Need Assistance?
Our jewelry experts are here to help with any shipping questions or concerns.
Contact Information
📞 Call Us: 718-405-1687
📧 Email Us: info@classiquejewelryinc.com
Business Hours
- Monday - Saturday: 11:00 AM - 7:00 PM EST
- Sunday: Closed
- Email: We reply within 24 hours
Policy Updates
This shipping policy was last updated on October 16, 2026
Classique Jewelry Inc. reserves the right to modify this shipping policy at any time. Changes will be posted on this page.